Garth Fasano: How AI Is Making Sales More Human
Before AI could sell, it had to learn to listen. For Garth Fasano, President and Co-Founder of Raynmaker, that lesson started in the trenches of sprawling call centers—some with more than 8,000 agents—where customer frustration and operational chaos often collided. ...
4 Ways Enterprises Can De-Risk Agentic AI Investments
For any business that’s concerned about managing risk with AI: You are not alone. Just 37% of businesses report that their risk management practices are at a maturity level of a 3 out of 4 (or 4 out of 4), according to McKinsey industry research. In other words,...
5 Strategies For Getting a Strong ROI with Agentic AI
Investing in agentic AI—or any form of AI—is not a guarantee of success. To the contrary, just 25% of AI initiatives have delivered expected return on investment (ROI) over the past three years, according to IBM industry research. That said, AI is the future....
