When we started this show, we knew we wanted it to be unabashedly for operators, with expert guests sharing lessons from those who had been there, done that. But this episode’s guest made us realize that the show can not only be the place to reflect on the...
It’s really quite refreshing when you see people being vulnerable about their own struggles in a professional environment. We all try to be so polished and put together all the time, especially as Operators, where our job is literally to have everything put together....
When you stop and think about it, it’s pretty crazy that our entire mindset around work has been completely challenged in just a few short years. And now, it looks like we find ourselves again in a debate about the future of work. Do we go back to offices? Are remote...
Most Ops teams are notoriously strapped for resources. We scrape and we claw to build our teams, and design them to make meaningful impacts on our organization. But sometimes we just don’t have the resources internally to get some of our projects done, and done well....
Many growing companies go through a phase where things are loose, messy, and undefined. This episode’s guest, Johnathan Warren, affectionately refers to this phase of a company’s growth as “the wild west.” Johnathan is the Head of Revenue Operations at...
